Snowgum Lodge - Niseko Accommodation
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Ramat Niseko - Snow Accommodation

Payment/Cancellation Policy 2012 - 2013 Season

Payment Process

The following information outlines the payment process for 2012-2013 ski season (1st December 2012 – 5th May 2013) accommodation.

  • Deposit of 50% of total cost is required to confirm booking
  • Final 50% due 2 weeks before arrival
Once Snowgum Lodge has confirmed room availability, via email or phone, a 7 day time frame will be allowed for confirmation and transfer of booking deposit.

Booking Cancellation Policy

The following Booking Cancellation Policy is in place for all bookings in 2012-2013 ski season (1st December 2012 – 5th May 2013).

If Snowgum Lodge is notified of a cancellation:
  • more than 21 days prior to arrival50% refund of paid funds with a 50% lodge voucher of paid funds will be given
  • less than 21 days prior to arrival - 100% lodge voucher of paid funds will be given


Booking Modification Policy

The following Booking Modification Policy is in place for amendments to all bookings (including but not limited to changes regarding dates of stay, number of people staying, lift passes, transfers, e.t.c) for the 2012-2013 ski season (1st December 2012 – 5th May 2013).

If Snowgum Lodge is notified of an amendment to a booking, additions will be charged at current prices. Also if the amendment is made:
  • more than 21 days prior to arrival – and the new total price is less than the inital booking a 50% refund of the price difference along with a 50% lodge voucher of the price difference will be given.
  • less than 21 days prior to arrival - and the new total price is less than the inital booking a 100% lodge voucher of the price difference will be given.

Lodge Voucher Details

The lodge voucher issued:
  • can only be used at Ramat Niseko (just next door to Snowgum Lodge) for thai massage, bar drinks and food, set menu meals and any Ramat Niseko merchandise at non-discounted prices
  • can be used for credit against future bookings at Snowgum Lodge
  • cannot be redeemed for cash
  • cannot be used to pay for lift passes, bus transfers, rentals, ski school or guides
Ramat Niseko - Snow Accommodation